Vendor Terms and Conditions

Purpose:
This Document acts as communication for the Flow Down Requirements from Universal Tools & Mfg. to our Vendors to ensure awareness.

Within this Document, the term Vendor refers to external organizations that provide products and/or services to Universal Tools Mfg.

The following are requirements for our Vendors:

  1. The requirements and specifications for the processes, products, and services to be provided including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions) shall be complied with, and shall be available on Universal Tools & Mfg. Purchase Order (PO); 
  2. The Vendor shall maintain controls for the approval of their: 
    1. products and services; 
    2. methods, processes, and equipment; 
    3. the release of products and services; 
  1. The Vendor shall maintain organizational competence, including any required qualification of persons; 
  2. The Vendor shall cooperate through all interactions with Universal Tools & Mfg.; 
  3. Universal Tools & Mfg. monitors Vendor performance for:
    1. On-Time Delivery (OTD): Number of late deliveries that impact Universal Tools & Mfg., OTD, Goal: 0 late deliveries.
    2. Quality: Number of rejected orders at incoming inspection, Goal: 0 rejected order.
  4. Certain instances may require Universal Tools & Mfg. and/or its customers to perform verification and/or validation activities at the Vendor’s premises; 
  5. The Vendor shall maintain control of design and development activities, as applicable; 
  6. The Vendor shall maintain control of special requirements, critical items, or key characteristics, as applicable; 
  7. The Vendor shall maintain control of tests, inspections, and verification activities (including production process verification), as applicable; 
  8. The Vendor shall maintain control of the use of statistical techniques for product acceptance and related instructions for acceptance by the organization, as applicable; 
  9. The Vendor shall: 
  • implement a quality management system; 
  • use customer-designated or approved Vendors, including process sources (e.g., special processes), as applicable; 
  • notify the organization of nonconforming processes, products, or services and obtain approval for their disposition; 
  • prevent the use of counterfeit parts; 
  • notify the organization of changes to processes, products, or services, including changes of their Vendors or location of manufacture, and obtain the organization’s approval; 
  • flow down to Vendors applicable requirements including customer requirements; 
  • provide test specimens for design approval, inspection/verification, investigation, or auditing; 
  • retain documented information, including retention periods and disposition requirements (shred);

Record Retention Requirements

Retention Time Period

(From Date of Manufacture)

Part Type

40 Years

Critical Safety Item(s), Flight Safety Item(s) and for major Rotor Item(s).

10 Years

All other parts.

  1. The Vendor shall provide the right of access by the organization, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain; 
  2. The Vendor shall ensure that persons are aware of: 
  • their contribution to product or service conformity; 
  • their contribution to product safety; 
  • the importance of ethical behavior.